by VDT Attorneys | Jul 2, 2026 | Consumer Protection, Consumer Protection Act, Direct marketing, Direct marketing South Africa, Opt-out
Section 11(3) of the Consumer Protection Act 68 of 2008 (“CPA”) empowers the National Consumer Commission (NCC) to establish a registry through which individuals may register a pre-emptive block against direct marketing communications. Complementing this, section...
by VDT Attorneys | May 28, 2026 | Consumer Protection Act, CPA and residential leases, Residential lease agreements
The CPA is primarily aimed at promoting fairness, transparency, and equity in consumer transactions. Its application is generally confined to agreements involving the supply of goods or services in the ordinary course of business. A key point of contention has been...
by VDT Attorneys | Nov 24, 2025 | Black Friday, Black Friday tips, Consumer Protection, Consumer Protection Act, Fair Pricing, National Consumer Commission
The first aspect to consider is advertising or marketing. In terms of section 41 of the CPA, suppliers are prohibited from engaging in false, misleading, or deceptive marketing practices. This means that consumers should be cautious of the following: Suppliers...
by VDT Attorneys | Aug 20, 2025 | Buying property, Consumer Protection Act, Latent defect claims, Property latent defects, Property Voetstoots clause, Selling Property
Risk equilibrium for all partiesWithout a voetstoots clause, sellers can be held accountable for defects that don’t show up right away, including those that were not apparent when the contract was signed. Latent defect claims may be pursued in South Africa...
by VDT Attorneys | Mar 7, 2024 | Consumer, Consumer Protection, Consumer Protection Act, Consumer Rights
A product recall is a process whereby consumers or wholesalers of a specific product are requested to return the product after the manufacturer has identified a fault or defect. In South Africa, product recall is predominantly governed by the CPA. The preamble of the...
