Consumer complaints can no longer be ignored

Consumer complaints can no longer be ignored

In short, you are correct and the store cannot just ignore you. Your frustration is such a common encounter that the Consumer Protection Act 68 of 2008 (“CPA”) was promulgated to help protect consumers. Recently, this protection was further expanded by the Consumer...
Consumer complaints can no longer be ignored

When must I retire?

Retirement relates to the termination of the employment relationship with an employer. In South Africa there is no single applicable retirement age which applies across the board to all employees. This means that establishing the retirement age applicable to an...
Consumer complaints can no longer be ignored

Investing in our human capital

“As a group we understand the direct correlation that exists between client satisfaction rates and a firm’s investment in its staff. This presupposes that our staff are not only valuable assets to be effectively utilized by a firm, but are also its internal clients....

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