A shared philosophy that sets us apart

A shared philosophy that sets us apart

The group philosophy addresses the following principles: Being client or customer orientated by prioritizing the ‘client’ within the firm through a management focus on customer satisfaction. This necessitates structures, service levels and training aimed at achieving...
A shared philosophy that sets us apart

Consumer complaints can no longer be ignored

In short, you are correct and the store cannot just ignore you. Your frustration is such a common encounter that the Consumer Protection Act 68 of 2008 (“CPA”) was promulgated to help protect consumers. Recently, this protection was further expanded by the Consumer...

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